BOOKING PROCEDURE and CONDITIONS
- Please fill in Enquiry Form on our website, E-Mail us or telephone 020
8542 0505 to check availability of accommodation and make a provisional booking.
- We will hold this for five days pending receipt of a deposit of £100.
- On receipt of the deposit we will send you an e-mail confirmation of the
booking, detailing the balance which
is due one month before the start of your booking also specifying the damage deposit required on arrival, usualy £100.
GENERAL INFORMATION
- BOOKINGS. Midweek and weekend bookings are accepted.
- ARRIVALS & DEPARTURES. Every effort will be made to make the house available
from 2 pm. In order to facilitate this we would be grateful if guests would
vacate by 10am on the day of departure. However, in the case of early arrival
or late departure, guests are welcome to leave their luggage in the owner's
house.
- HEATING. Gas for central heating, water heating and cooking and electricity
for light, TV, washing machine, shower etc. are included in the tariff, however
the owners would be grateful for your consideration in the use of these. Telephone
and broadband internet will charged for separately.
- BREAKAGES. Guests are requested to notify us of any breakages, damage or
malfunction so that replacements or repairs may be arranged. Minor breakages
will not normally be charged for but we would point out that all damages and
breakages are the responsibility of the hirer and a £100 refundable
damage deposit will be required prior to the holiday.
- PETS. In the interest of all guests we regret that we cannot accommodate
pets.
- CANCELLATION INSURANCE. We strongly advise you to take out some form of
holiday insurance in case of cancellation. We regret that we cannot refund
payments unless the accommodation is relet and legally you may be liable to
compensate us for any loss of revenue.
- LIABILITY. The proprietors and their employees and agents shall not be
liable to any person for any personal injury or loss, or damage or loss to
property, however caused or sustained.
- HOLIDAY ACCOMMODATION. The properties are available for holiday accommodation
only and is exempt from the security of tenure under the Rent Act.
- ACCURACY. Descriptions are made in good faith and are as accurate as possible.
However, the owners cannot accept responsibility for errors and omissions
and facilities which are unavailable for reasons outside their control.
- NUMBERS. The property is equipped to provide accommodation for five (Thalia)
or six (Hebe) people. This number must not be exceeded without prior agreement.
- PAYMENT. All payments may be made by sterling cheque or bank transfer.
Foreign currency cheques in major currencies will be accepted at current exchange
rate after any commission charges by the banks.
- SECURITY DEPOSITS. The security deposit will be returned to you shortly
after your departure. The owners retain the right to charge for any damage
to the property or contents due to any action or negligence on behalf of the
renter or any member of his/her party or any person he/she allows onto the
premises.
- SECURITY ARRANGEMENTS. The security arrangements provided must be used
to maintain the insurance cover arranged by the owners.